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Terms and Conditions

Welcome to Virtual Tumour Board, Vydehi Cancer Center. The content of the website(computer/mobile), pertains to , is the property of Vydehi Hospital, Whitefield, Bengaluru, Karnataka, India.

This document is an electronic record in terms of IT Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the IT Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the IT (Intermediaries guidelines) rules, 2011 that require publishing the rules and regulations, privacy policy and terms of use for access or usage of http://www.vydehicancercenter.com/ webservice. The domain name http://www.vydehicancercenter.com/ (herein after referred to as "Website") is owned by Vydehi Cancer Center.

Your use of the website and services and tools are governed by the following terms and conditions ( "Terms of Use" ) as applicable to the website including the applicable policies which are incorporated herein by way of reference. If you transact on the website (computer/mobile), you shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the website, you shall be contracting with Vydehi Cancer Center and these terms and conditions including the policies constitute your binding obligations, with Vydehi Cancer Center.

We reserve the right to modify or terminate any portion of the website or the services offered by the us for any reason, without notice and without liability to you or any third party.

The website should not be used in cases of medical emergencies and does not, and should not be considered in any form to be a substitute for a doctor or a hospital. We encourage you to independently verify any information you see on the website with respect to a doctor or services that you seek to make Virtual Tumour Board appointment registration: If you wish to schedule an appointment with a doctor or conduct a transaction on the website, you will have to furnish details as prompted on the website prior to the completion of any transaction.


You understand that you may have the option of uploading your health / medical information on the Website in order to enable your doctor access your medical history. While we take utmost care with respect to the security of the information you decide to upload, you understand that any information that you disclose on the website is at your own risk. By uploading / sharing / disclosing your medical information on the website, you hereby give your consent to the website to store such health / medical information on Vydehi Cancer Center servers,  will retain such medical / health information you upload on the website for as long as it is needed to full fill the service you seek to avail on the website.

But please note:

1.There might be some latency in deleting this information from our servers and backup storage.
2.We may retain this information if necessary to comply with our legal obligations,resolve disputes, or enforce our agreements.


Unless you specifically consent to share information, medical or otherwise, with either doctors or third party service providers, website does not share such information that you upload on the website. While  takes utmost care with respect to the security of the information you decide to share, you understand that any information that you disclose on the website is at your own risk. In the event you do not trust  with such information, please do not share such information on the website, while  endeavors to protect any information uploaded or shared by you on the website, you understand that  shall not be held liable or responsible for the loss or damage to such information on the website. It is your responsibility to ensure that you have all your information, medical or otherwise, stored on your hard drive. You hereby agree not to use the website as an "external storage" to store your medical / health records.


You understand that there is a consultation fee for the VTB consultation, which may may vary time to time and is Non- Refundable.


We may provide information to assist you in clinical decision-making. The information and materials available through the website are for informational and educational purposes only and are not intended to constitute professional advice, diagnosis or treatment, or to substitute for your professional judgment.

Information that may be placed on the website by third parties(Ads, etc) are beyond our control. We are not responsible for the accuracy or completeness of information available from or through our website. You assume full risk and responsibility for the use of information you obtain from or through this website, and you agree that  is not responsible or liable for any claim, loss, or liability arising from the use of the information. We do not recommend or endorse any provider of healthcare or health-related products, items or services, and the appearance of materials on the website relating to any such products, items or services is not an endorsement or recommendation of them. You agree to review the definitions, functionality, and limitations of the services, and to make an independent determination of their suitability for your use.


The website allows you to select and schedule Virtual Tumour Board appointment with doctors. While choosing your Virtual Tumour Board on the website, you understand and accept that:

You are ultimately responsible for choosing this service and we shall not be held responsible or liable.


The interpretation of this agreement and the resolution of any disputes arising under these terms of use shall be governed by the laws of India.


In case the consumer misses or cancels the appointment, he shall not be entitled to any refund.

Having had access to all such information as has been requested.

You have read these terms of use and agree to all of the provisions contained above.


You understand that once you avail the service , you will receive SMS messages from  on your registered mobile number. These messages could relate to your appointment, transactions that you carried out through the website and promotions that are undertaken by you . Please note that we will send these SMS messages only to the registered mobile number or such other number that you may designate for any particular transaction. It is your responsibility to ensure that you provide the correct number for the transaction you wish to enter. Further,  we may also send notifications and reminders to you with respect to appointments scheduled by you for the services . Please note that while  to provide these notifications and reminders to you promptly,  does not provide any guarantee and shall not be held liable or responsible for the failure to send such notifications or reminders to you. It is your responsibility to ensure that you attend any appointments that you may schedule through the website.


E-consultations shall be available subject to the Virtual Tumour Panel availability/willingness/discretion. Confirmation of your appointment with a specific doctor/physician, as per his/her availability, shall be sent to you via SMS and/or E-mail. The panel reserves the right to reschedule or cancel an appointment without any prior notice. The time provided for consultation to you is indicative and actual consultation time may change depending on the consulting doctor's discretion.


Uses secure encryption technology to keep your information safe and secured at all time and is committed towards maintaining the privacy of the information uploaded by you on the website and complies with the industry standard security safeguards for the purpose of securing the website and the information provided/ uploaded by you  uses all reasonable endeavors to ensure the integrity of the online payment facility's security. Despite our endeavors, breaches of security and confidentiality could occur. You acknowledge that we are not liable for any loss suffered by you as a result of any breaches in security modification of terms and conditions of service. may at any time, without any prior notification to you, modify these terms of conditions. Please review the latest version of the terms and conditions before proceeding to avail the service. If you continue to use the service, it shall be deemed that you agree and abide by the modified terms and conditions.


You confirm that you have read and accept our privacy policy. The privacy policy is hereby incorporated by reference into, and made a part of, these terms of use. Your use of the services is subject to any additional terms, rules, or guidelines applicable to the services or certain features of the services that we may post and you may accept (the 'Additional Terms'), such as end user license agreements for our downloadable applications, subject to below mentioned. All such additional terms are hereby incorporated by reference into, and made a part of, the terms.


The services are owned and operated by Vydehi Cancer Center. The visual interfaces, graphics, design, compilation, information, computer code (including source code or object code), products , software, services, and all other elements of the services (the "Materials") are protected by copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. All materials contained on the services are the property of  or its subsidiaries or affiliated companies and/or third-party licensors. All trademarks, logos and service marks displayed on the services, whether registered or unregistered, are owned exclusively by Vydehi Cancer Center or its affiliates and/or other third parties. Nothing contained in these terms of use, nor your use of the materials, shall be construed as granting you any license or right in or to any trademark, logo, or service .  reserves all rights not expressly granted in this terms of use.

The service is just a means to facilitate access to a service otherwise available in the hospital and by no means guarantees any clinical outcome.


You will not:

All information, content and material contained in the website and/or services are the Vydehi Cancer Center’s intellectual property. All trademarks, services marks, trade names, and trade dress are proprietary to the Vydehi Cancer Center. No information, content or material from the website and / or services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the Vydehi Cancer Center’s express written permission.

You acknowledge that when you access a link that leaves the Website, the site you will enter into is not controlled by Vydehi Cancer Center and different terms of use and privacy policy may apply. By accessing links to other sites, you acknowledge that the Vydehi Cancer Center is not responsible for those sites. The company reserves the right to disable links from third party sites to the website.


The decision taken in VIRTUAL TUMOUR BOARD are based on the information provided to the doctors by the patient/attenders. The decision can change when the patient is seen in person by the concerned doctors.

The VIRTUAL TUMOUR BOARD decisions cannot be quoted during consultation with other Oncologists/ Doctors.

The VTB decision is just an opinion and can vary between different Oncologists.

No prescription will be generated.

Recording the VTB video session by the patient/ attenders is not permitted.

Minimum bandwidth of 2 MBps is recommended for uninterrupted video call.